Have a question about the Mission? Below are some answers to the questions asked most frequently, but the Mission staff are always happy to answer any additional questions. You could contact us at 888-853-8655 email us.

No, Waterfront Rescue Mission is a Christian based organization, however services will not be withheld for ANY reason.
No, the Mission is a Christian organization and not tied to any one church or denomination. The Mission encourages and enjoys support and involvement from a large constituency of volunteers and donors.
No, like most rescue missions, Waterfront Rescue Mission is autonomous and governed by a local Board of Directors. All donations received support Waterfront Rescue Mission facilities and programs in Escambia, Santa Rosa, Walton and Okaloosa Counties in Florida, as well as Mobile, Escambia and Baldwin Counties in Alabama. Waterfront Rescue Mission is a member of the Association of Gospel Rescue Missions, a national organization that works to accelerate quality and effectiveness in missions and urban ministries who are working together to reach the lost through the Gospel of Jesus Christ.
Guests who do not want to attend chapel services should let a staff member know when they first check-in. Instructions will be given at that time concerning the Mission’s process for accommodating those who want to receive a meal but do not want to attend chapel.
If you or someone you know needs the assistance of the Mission, please call 888-853-8655 or visit your local Mission to learn more about space availability and program requirements.
Twice a year Waterfront Rescue Mission has acquisition drives to welcome new donors to help support Mission programs. This is accomplished through special mailings using lists of names acquired for one-time use. Your name may have been included on one of these lists.
No, Waterfront Rescue Mission does not sell, rent or loan supporters’ names to anyone. Names are kept strictly confidential.
No, Waterfront Rescue Mission relies completely on private support from individuals, corporations, businesses, churches, foundations and groups that foresee a need in their communities and want to support their local Mission in helping those who are facing challenges in their lives.
Waterfront Rescue Mission has deemed 79% of all funds received goes toward program services: Waterfront Rescue Mission is an accredited charity with the Better Business Bureau, an accredited member of the Association of Gospel Rescue Missions, and a member of the Evangelical Council for Financial Accountability.
Yes, just call 888-853-8655 and request a copy of the annual report.
No, however, you can still make contributions to Waterfront Rescue Mission through United Way. Military personnel, federal employees and employees of the state of Florida can also give to the Combined Federal Campaign (CFC). Please visit the Workplace Giving page to learn more.
If a gift or donation is unspecified, it will be used where it is most needed. A gift may be designated toward a specific facility or program with a note stating where you would like your contribution to go. An annual report of Waterfront Rescue Mission’s accountability is always available upon request.
Donor mail is the best tool for communicating Waterfront Rescue Mission’s goals and financial needs to those who are concerned about the less fortunate in their community. We understand that people might not be able to give regularly, but it is the Mission’s responsibility to keep the needs of the homeless and hungry in the minds of those who can help.
Yes, the Mission would love to talk to you about different mailing options. Call 888-853-8655 to let us know how often you would like to hear from us.
Notify the Mission of your new address or any new contact information either by making the necessary changes on your latest donation form or by calling 888-853-8655 with your updated information.
Absolutely! The Mission would love to talk to you about the Mission’s monthly-giving program, Friends With A Mission (FWAM). Visit our Friends With A Mission page tab at the top of the page or call 888-853-8655 today for additional information.
  • Please do not give cash. Well-intended gifts are most often used to buy drugs or alcohol. If someone is hungry, it’s better to buy him or her something to eat.
  • Talk to the person with respect. Even if you are unable or unwilling to help the homeless, talking to them with dignity will help them gain their self-respect and can make the difference in a person’s life. Take precautions for your own safety. Be cautious and careful while conversing with homeless people and do not take unnecessary chances. Stay in areas where other people can see you and help if needed.
  • Tell them about Waterfront Rescue Mission. Giving local homeless the opportunity to get off the streets is the first step toward breaking the cycle of chronic homelessness. Help them discover that opportunity by telling them about Waterfront Rescue Mission.
There is no single answer or an easy explanation that leads a person to homelessness. Factors such as mental illness, drug or other substance abuses, divorce, financial hardship, loss of job, personal or family tragedy, all may be contributors to this situation.
The Department of Children and Families Office on Homelessness located in Tallahassee puts out an annual report on homelessness conditions in the state of Florida that can be made available to you by contacting that office. In addition, the EscaRosa Coalition on The Homeless, Opportunity Inc., and Housing First are also vital resources in assessing the homeless population in the area and their needs.
Because we can rely on recurring monthly gifts, the Mission can better plan for the future. FWAM provides a constant foundation of support ensuring that we can shelter, feed and care for the hundreds of local men, women and children who need help each month. A monthly plan can also help you budget your annual giving.
EFT is an Electronic Funds Transfer, in which your credit card or bank account is automatically debited in whatever amount you are comfortable with giving every month. You simply fill in an authorization form that allows your monthly pledge to be automatically debited to your credit card or checking/savings account.
No, FWAM members generally prefer the convenience of EFT, but checks and cash are gladly accepted. The Mission recommends electronic giving because it greatly reduces the time and costs associated with processing donations, ensuring that your gift goes further.
Send us an email. We’ll send you a Friends with a Mission welcome packet that includes your payment authorization form. For further details, please call toll-free 888-853-8655.
You may cancel at any time by emailing us at info@waterfrontmission.org. We will process your cancellation request as quickly as we can.